Returns & Exchanges
At Incipio, we stand behind the quality of our electronics and accessories with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to ensure your tech stays protected.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack your Incipio products in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing